Shipping policy
Shipping Policy
Processing Time:
- All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times:
- We offer standard shipping, with delivery times typically ranging from 6 to 18 business days depending on your location. Please note that shipping times may vary due to factors beyond our control, including weather, holidays, and carrier delays.
Shipping Rates:
- Shipping costs will be calculated at checkout based on your location and the weight of your order.
International Shipping:
- We currently ship to [list specific countries or regions]. For international orders, please be aware that customs fees or additional charges may apply.
Return Policy
Satisfaction Guarantee:
- At GloWell, we strive for your complete satisfaction. If you are not fully satisfied with your purchase, you may return it within 30 days of receiving your order According to if following the Policy's.
Return Conditions:
- To be eligible for a return, the item must be unused, in its original packaging, and include a receipt or proof of purchase.
- Please note that personalized or custom items cannot be returned unless they are defective.
Return Process:
- Contact our customer service to initiate a return.
- Provide your order number and the reason for the return.
- Once your return request is approved, we will provide you with a return shipping label and instructions.
Refunds:
- Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
Exchanges
- We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.
Contact Us
- If you have any questions or concerns regarding our policies, please reach out to us. We are here to help!